To sum up: Terrible and obviously shady. Plenty of other options out there.
My experience with Michael has been nothing short of extremely professional. His knowledge of the products I was interested in was right on the money and the pricing they offered was in line or better than the competition. I would gladly recommend them to my friends and family.
I've had nothing but positive experience with this Agency in my 6 years here. All the staff are knowledgeable, patient and companionate. When I switched insurance companies from Progressive, Jim DeMaio State Farm was able to save me over $100 in monthly price as well as protect my family with Life Insurance!
Awful State Farm franchise. Inside their office is crummy, the rates seem to change too often and they call you endlessly about services you already declined such as renter's insurance ("I don't rent" x10) and life insurance (“protect your financial future” spiel). Worst of all: their customer service is terrible.
I've been with State Farm insurance through Jim DeMaio for several years and have had a very pleasant and professional experience with this agency and its sales team, with everyone affiliated being knowledgable and straightforward. The agency adds a personal touch with a phone call every now and again to check in on their service and provide gratitude for working with them. I have had to file one claim with the company and all the heavy lifting was done within a matter of hours and the claim was completed inside of a week and a half, with a phone call shortly thereafter making sure I was satisfied with the claim filing process and service.
Also funny to note: Check out how all the positive reviews were left in the same time period (2 week period) right after several bad reviews. Can you say cover up?
FYI - I was a 5+ year State Farm customer and was with these "pros" for 1.5 years. I left State Farm due to this place.
Jim and his staff operate a first class agency. It is clear that the culture in this office is focused on "Customer First" service. From the simple tasks of making an auto change to the crisis of moments after an accident, Jim and his staff have responded to me and my families needs on the spot. You can also count on a follow up a day or two later just to check in. Once or twice a year I receive an email/text from Jim himself, just thanking me for my business and encouraging me to call if I ever have a question or concern with my coverage. Nothing makes me prouder to do service with Jim then when I'm with family or friends that have insurance questions they cannot get straight answers from with their agents. Within minutes I can contact Jim's office and get their advice, regardless if it pertains to my policy. Its good to know Jim DeMaio is going to have your back when you need it.
Jim Demaio State Farm Insurance Agent is a US Insurance Agency based in New Paltz, New York. Jim Demaio State Farm Insurance Agent is located at 246 Main St #12, New Paltz, NY 12561, USA.
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